Franz Bauer
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Articles
Recent activity by Franz Bauer-
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Title 1Title 2Title 3Lorem IpsumLorem IpsumLorem IpsumLorem IpsumLorem IpsumLorem Ipsum
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Setting up contextual workspaces
Contextual workspaces enable you to present ticket tools and features based on specific workflows. For example, your company might have a specific workflow to use when a customer makes a return or...
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⚠️ IMPORTANT : Si le suivi Chronotrace n'est plus disponible car livré il y a + 6 mois = faire un transfert PE⚠️
Si vous recevez une réclamation au sujet d'un colis Chronopost dont le suivi n'est plus disponible sur Chronotrace (car colis livré depuis + de 6 mois) => Créer un Ticket pour action - Autres actio...
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Gifs in Article
Can Gifs be used in Articles? Let's give it a try here:
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How can I review unpublish Articles?
You have the option to review unpublished articles by saving them for later examination. This feature allows you to take a closer look at your work, ensuring that you can make any necessary adjus...
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New Answer Bot language support: French, German, and Dutch
We are very excited to announce the availability of new language support for Answer Bot - German, French, and Dutch. Answer Bot already works with English, Spanish, and Portuguese, to increase self...
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Multiple support addresses in To: field [email]
If an end-user lists multiple support mailboxes in the 'To:' of an email, multiple tickets will be generated as expected. However, these tickets will all be associated to the first address liste...
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What is the 100% Buyer Guarantee
The 100% Buyer Guarantee promises that your transaction will be secure, that your tickets will be delivered before your event, and that those tickets will be valid and authentic. Your trust is our ...